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Track & Trace

 

Shipping, Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. TURBRAND is not responsible for items that could not be shipped to their destination because of an incorrect or undeliverable address.

It is the responsibility of the customer to review their shipping address and information for accuracy before completing the purchase. Refunds or exchanges will not be issued on the basis of an incorrect address. If a package is shipped back to TURBRAND due to an incorrect/undeliverable address, shipping charges will not be refunded.

 

Delivery time indicators

The Netherlands: 1 - 2 days
Delivery with: PostNL
PostNL | Track your order here!

Belgium: 3 - 5 days
Delivery with: Bpost
Deutsche Post | Track your order here!
Bpost | Track your order here!

Germany: 4 - 6 days
Delivery with: Deutsche Post/DHL
Deutsche Post | Track your order here!

France: 6 - 8 days
Delivery with: LePosta
Deutsche Post | Track your order here!
LePosta | Track your order here!

United Kingdom: 5 - 7 days
Delivery with: Royal Mail
Deutsche Post | Track your order here!
Royal Mail | Track your order here!

United States: 10 - 15 days
Delivery with: USPS
Deutsche Post | Track your order here!
USPS | Track your order here!

Canada: 10 - 15 days
Delivery with: Canada Post
Deutsche Post | Track your order here!
Canada Post | Track your order here!

Rest of World: 15 - 20 days 
Deutsche Post | Track your order here!

 

Track & Trace code starts with: LY or RS
1. Add your Track & Trace code (for example: LY123456789DE)
2. Click on "Search"
Click here

Track & Trace code starts with:  3SYZXG
1. Add your Track & Trace code (for example: 3SYZXG123456789)
2. Select your "Country of destination"
3. Add your "Postal code recipient"
4. Click on "Search"
Click here

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